info 1. What Are Cookies & Local Storage?
Cookies and browser storage mechanisms (such as localStorage, sessionStorage, and IndexedDB) are small data files saved on your computer or device when you use web applications.
They allow applications to remember active logins, keep your workspace loaded, maintain offline synchronization queues, and preserve interface preferences across browser sessions.
block 2. Our Strict No-Ad Tracking Guarantee
All storage technologies used in KlerkOne serve strictly functional and technical security purposes necessary to operate your practice management suite.
table_chart 3. Technical Storage Used by KlerkOne
The table below summarizes the exact technical cookies and storage keys utilized in our web portal and desktop application:
| Storage Key | Type | Duration | Purpose |
|---|---|---|---|
sb-auth-token |
Strictly Necessary | Session / 30 Days | Maintains encrypted JWT authentication with your firm's cloud database. |
klerkone_admin_session |
Strictly Necessary | Session | Remembers authorized administrator dashboard state. |
klerkone_theme_pref |
Functional | Persistent | Stores interface density and layout preferences. |
klerkone_offline_queue |
Functional / Offline | Persistent (Local) | Queues desktop compliance edits during internet outages for automatic sync upon reconnection. |
desktop_windows 4. Desktop Application & Offline Sync Cache
The KlerkOne Windows Desktop Suite (packaged with Electron) utilizes an encrypted local SQLite / IndexedDB cache on your hard drive:
- Local Speed: Allows instant search across thousands of clients, PAN records, and filing history without waiting for cloud fetch delays.
- Offline Resilience: Ensures your practice can create tasks, mark dual maker-checker approvals, and generate client bills even during broadband outages.
tune 5. How to Manage or Clear Browser Storage
You can manage, inspect, or delete cookies and local storage through your web browser's privacy settings (e.g. Chrome, Edge, Firefox). Please note that clearing essential session storage will log you out of the KlerkOne admin portal.
support_agent 6. Contact & Questions
If you have any questions regarding our storage practices, please reach out to our technical team:
Email:
support@klerkone.com